Empowering Excellence
in Product Training
Background
As a global leader in cable and pipe sealing solutions for industries ranging from marine to infrastructure, Roxtec International AB understands the value of expertise. This project brought together diverse stakeholders, including employees from various roles and specialized sales and technical teams. With TicTac as their trusted learning partner, Roxtec achieved an industry-leading training solution that supports their high standards and innovative culture.
The challenge
Roxtec needed a solution that catered to its entire workforce – offering foundational knowledge for general employees and advanced, technical training for specialists. Flexibility and scalability were key, with a focus on creating content that Roxtec could easily update and localize to multiple languages over time.
The overarching goal? To deliver an engaging, future-proof training program that aligned with Roxtecs core values of simplicity, quality and innovation, while bridging the gap between theoretical knowledge and practical application.
The solution
TicTac designed a blended learning program that redefined product training at Roxtec. Key elements of the solution include:
Modular eLearning design
Six product-focused modules were developed, catering to both basic and advanced learners. This structure allows employees to progress at their own pace while ensuring consistent, company-wide knowledge standards.
Authoring tools for long-term flexibility
Built in Articulate Rise, the modules empower Roxtec to independently maintain, update and translate the content, ensuring adaptability in a dynamic global market.
Engaging learning features
AI video avatars personalize the training experience, making it more relatable and interactive. Custom simulations enable learners to practice real-world tasks, such as installing Roxtec products, with instant feedback to reinforce understanding. Interactive exercises throughout the modules have replaced traditional assessment methods, promoting continuous engagement and active learning.
Alignment with Roxtec’s brand values
The training program has been designed with simplicity in mind, reflecting Roxtecs commitment to user-friendly solutions.
The impact
This innovative approach has delivered measurable benefits across the organization:
Improved product expertise
Employees have developed a deeper understanding of Roxtec’s offerings, equipping them to serve clients more effectively and confidently.
Higher learner engagement
AI-driven interactivity and real-world simulations have made learning enjoyable and relevant, increasing participation and knowledge retention.
Operational efficiency
With basic learners completing training in just 2.5 hours, the program has minimized disruption to day-to-day operations, making it as practical as it is impactful.
Scalability and longevity
The modular format and self-service content management tools have ensured that the training can evolve with the company, making it a future-proof investment.
Business growth
The enhanced skills and confidence of Roxtec employees have directly translated into better customer interactions and stronger team performance, contributing to overall business success.
This case study exemplifies how a tailored, technology-driven approach can transform employee training. By addressing the needs of a global workforce with scalable solutions and by fostering a culture of continuous learning, Roxtec International has taken a significant step forward in employee development and organizational excellence.
Account Manager, TicTac Learn AB
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